Assembly or modification of the products may void claims for damage. Do not install damaged or defective product. Concealed damage claims (damage found after unpacking) must be made immediately. The buyer is responsible for the final inspection. Claims for shortages or damages must be made upon receipt. INSPECTION Cabinets are delivered unassembled. All refunds need to be requested in writing. Returns needs to be pre authorized with our customer service department prior to return. There will be no returns or exchanges permitted after 30 days. The customer will be responsible for a 15% restocking fee. All return and exchange requests must be made within 30 days of the purchase date. GFD is not responsible for any labor cost related to the replacement of damaged or defective material. It is always customers or their authorized parties’ responsibility to inspect the merchandise before departing our warehouse. Scratched or damaged products due to customer negligence, improper handling or installation are not accepted for return or exchange. Any final sale items from any product group cannot be returned. Individually wrapped accessories will NOT be accepted for returns or exchanges 4. Assembled cabinets or cabinets with attempted assembly markings or doors with handle holes CAN NOT be returned or refunded. To be eligible for a return or exchange, product must be in its original condition and packaging. Please check the order carefully prior to signature, and make sure you have received the correct dimensions, quantities, and packages. Returns and exchange needs to be pre-authorized with our customer service department prior to return. ![]() To be eligible for a return or exchange, product must be in its original condition. Please check the materials carefully prior to signature and make sure you have received the correct quantities and items. Color, texture, vein variation may exist in all stones due to their natural characteristic or production limit. ![]() 1/2-inch cabinet-grade plywood box, UV coated natural plywood on interiorīy placing an order with Granite Factory Direct (GFD), it is considered that you have accepted our return policy.Īll returns require proof of purchase.Concealed under-mount full extension drawer glides with soft-close feature. ![]() Dovetail drawers with solid wood on all sides, full extension.Shelving is 3/4-inch-thick cabinet-grade plywood with front edge banding.6-way adjustable European-style hinge with soft-close feature.Full overlay panel, 3/4-inch-thick solid wood.Shelf: Full depth 3/4” Birch prefinished plywood with edge banding matching interior finish.Door Style: 3/4” Solid birch shaker style with 3” rails/stiles and 1/4” inset panel.Drawer Guide: DTC Full Extension undermount soft-closing slides.Drawer Box: 5/8" Dovetail rubberwood with 3/8” plywood drawer bottom.Drawer Front Style: 3/4” “Light Cherry” stain solid birch slab style.Interior Finish: Prefinished Natural Birch.
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